Shipping policy

Order Processing

Thank you for shopping with War Galerie.

Every order is prepared with careful attention to quality. Because many of our products are released in limited quantities or produced in small production runs, processing times may vary depending on product availability, production schedules, order volume, and seasonal demand.

When an estimated processing timeframe is available, it will be displayed on the applicable product page. Any stated timeframe is an estimate only and is not guaranteed.

Orders are processed Monday through Friday, excluding weekends and holidays.

Shipping Confirmation & Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.

Please allow up to 48 hours for tracking information to become active after the carrier receives your shipment.

Shipping Rates

Shipping costs are calculated at checkout based on your shipping destination, package size, weight, and selected shipping method.

Any applicable taxes, duties, customs charges, or import fees are the responsibility of the customer unless otherwise stated.

Domestic Shipping

War Galerie currently ships throughout the United States.

Delivery times vary depending on your location and the shipping carrier selected at checkout.

International Shipping

War Galerie ships to select international destinations.

International customers are responsible for all customs duties, VAT, import taxes, brokerage fees, or other charges required by their country.

War Galerie is not responsible for delays caused by customs clearance procedures.

Shipping Delays

Estimated shipping and delivery dates are estimates only and are not guaranteed.

War Galerie is not responsible for delays resulting from carrier delays, weather conditions, customs inspections, high shipping volume, supply chain interruptions, incorrect shipping information, or events beyond our reasonable control.

Incorrect Shipping Address

Customers are responsible for providing accurate shipping information during checkout.

If you notice an error, contact us immediately. While we will make reasonable efforts to update an address before shipment, we cannot guarantee modifications once an order has entered processing or has been shipped.

Additional shipping charges may apply if a package is returned because of an incorrect address.

Lost or Stolen Packages

Once a package has been marked as delivered by the shipping carrier, responsibility for the shipment transfers to the customer.

If your package is lost or stolen after delivery, please contact the shipping carrier directly to begin a claim. War Galerie will assist by providing available shipment information when possible but cannot guarantee reimbursement for packages confirmed as delivered.

Damaged or Incorrect Orders

Please inspect your order immediately upon delivery.

If you receive a damaged, defective, or incorrect item, contact us within 48 hours of the recorded delivery date.

Include your order number, full name, photographs of the item and packaging (if applicable), and a description of the issue. Approved claims will be handled according to our Return & Refund Policy.

Order Changes & Cancellations

Orders begin processing shortly after they are placed. Order modifications, shipping address changes, or cancellation requests cannot be guaranteed after an order has been submitted.

Refused Shipments

If a shipment is refused or returned because of an incorrect address, failure to pay applicable customs fees, or failure to accept delivery, any additional shipping costs incurred may be deducted from any approved resolution where permitted by law.

War Galerie
Email: wargalerie@gmail.com